Shipping and Returns

Shipping and Returns

Shipping Information:

  • We currently offer shipping within Ireland only.
  • Orders are processed and dispatched within [Specify processing time, e.g., 1-2 business days] after payment confirmation.
  • Shipping fees are calculated at checkout based on the destination and weight of the package.
  • Estimated delivery times are as follows:
    • Standard Shipping: [Specify estimated timeframe, e.g., 3-5 business days]
    • Express Shipping: [Specify estimated timeframe, e.g., 1-2 business days]
  • Please note that these are estimated delivery times and may vary depending on the shipping carrier and destination.

Returns and Exchanges:

  • We want you to be completely satisfied with your purchase. If you're not, we accept returns and exchanges within [Specify number of days, e.g., 30 days] from the date of delivery.
  • To initiate a return or exchange, please contact our customer support team via email or phone [Provide contact information].
  • Returned items must be in their original condition, unworn, and with all packaging and tags intact.
  • We do not cover the cost of return shipping unless the return is due to a defect or an error on our part.
  • Once we receive the returned item, we will inspect it and process your refund or exchange within [Specify processing time, e.g., 5-7 business days].
  • Refunds will be issued to the original payment method used during checkout.
  • In the case of exchanges, any price difference between the returned item and the desired replacement will be handled accordingly.
  • Please note that for hygiene reasons, we are unable to accept returns or exchanges on earrings unless they are defective or faulty.

If you have any further questions or need assistance with shipping or returns, please don't hesitate to contact our customer support team. We're here to help!